Returns & Exchanges
At Rockertcollectibles, we want you to be completely satisfied with your sports memorabilia. If your item isn't a home run, we offer a 30-day return policy for items in their original, unaltered condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and details of the item you wish to return to receive a Return Authorization number.
- 2.Secure the Memorabilia
Carefully pack the item in its original packaging, ensuring that any certificates of authenticity (COA) and protective cases are included.
- 3.Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
- 4.Inspection and Refund
Once our experts verify the item's condition and authenticity, we will process your refund to the original payment method within 5-7 business days.